I answered the phone in a really twattish way today. Didn't have my 'phone head' on *sigh*.

"Hello [company name]!"

"My name is blahblahblah and I'd like to book an appointment"

"There's no-one in the office right now, can you phone back tomorrow?"
(why didn't I just go through the book and find a feckin time slot? Eh?)

"Can't you just make me an appointment?"

"It'd be better if you phone back when someone's here to confirm it"

"Well, why don't you put the phone down and I'll speak to the answerphone?"
(cheeky !*&$??*)

I wasn't there to do much, I was given an hour's work on the phone last night. Got it all done ... so why did I pick up the frickin phone?

Div 'ead.

I feel a bit daft.

It's the bit I least like about the job, but I expect I'll get used to it.

Anyway, I'm quite enjoying a wee bit structure to the day. Posted something to someone that I shoulda posted last week, so you'll mibbe get that tomorrow :>> I haven't bought any poetry for about 5 years.

I found myself on my hands and knees today too (oo-errrr) Once a cleaner, always a cleaner - I swear it! The office kitchen looks better anyway. And the CV I did today looks healthy. The filing system is mayhem. I expect I'll fix it a little at a time.

:wave: